'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and
information security, is information that can be used on its own or with other information to
identify, contact, or locate a single person, or to identify an individual in context. Please read our
handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name,
email address, mailing address or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a
newsletter, fill out a form, Use Live Chat, Open a Support Ticket or enter information on our site.
Provide us with feedback on our products or services
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for
our newsletter, respond to a survey or marketing communication, surf the website, or use certain
other site features in the following ways:
To personalize your experience and to allow us to deliver the type of content and product offerings
in which you are most interested.
To improve our website in order to better serve you.
To allow us to better service you in responding to your customer service requests.
To administer a contest, promotion, survey or other site feature.
To send periodic emails regarding your order or other products and services.
To follow up with them after correspondence (live chat, email or phone inquiries)
How do we protect your information?
We use regular Malware Scanning. Your personal information is contained behind secured networks
and is only accessible by a limited number of persons who have special access rights to such systems,
and are required to keep the information confidential. In addition, all sensitive/credit information
you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security
measures when a user places an order enters, submits, or accesses their information to maintain the
safety of your personal information. All transactions are processed through a gateway provider and
are not stored or processed on our servers.
Do we use 'cookies'?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive
through your Web browser (if you allow) that enables the site's or service provider's systems to
recognize your browser and capture and remember certain information. For instance, we use
cookies to help us remember and process the items in your shopping cart. They are also used to help
us understand your preferences based on previous or current site activity, which enables us to
site traffic and site interaction so that we can offer better site experiences and tools in the future.
Help remember and process the items in the shopping cart. Understand and save user's preferences
for future visits. Compile aggregate data about site traffic and site interactions in order to offer
better site experiences and tools in the future. We may also use trusted third-party services that
track this information on our behalf. You can choose to have your computer warn you each time a
cookie is being sent, or you can choose to turn off all cookies. You do this through your browser
settings. Since browser is a little different, look at your browser's Help Menu to learn the correct
way to modify your cookies.
If you turn cookies off, some features will be disabled. It won't affect the user's experience that
make your site experience more efficient and may not function properly. However, you will still be
able to place orders.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable
We do not include or offer third-party products or services on our website.
California Online Privacy Protection Act
Because we value your privacy we have taken the necessary precautions to be in compliance with
the California Online Privacy Protection Act. We therefore will not distribute your personal
information to outside parties without your consent.
Does our site allow third-party behavioural tracking?
It's also important to note that we allow third-party behavioural tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old,
the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade
Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out
what operators of websites and online services must do to protect children's privacy and safety
online. We do not specifically market to children under the age of 13 years old.